RETURN & EXCHANGE
Dott Jeans will make it easy for you to exchange or refund your purchase, if you wish...
HOW TO RETURN
The order is available within 14 days from the date your order was shipped. To return your purchase from Dott Jeans, your purchase must be in its original condition (with all its tags and in excellent condition, unused, unscented, unaltered, with all its tags)
For Retrieval
The request can be made by contacting us on our page:
Facebook from here: Dott Jeans Facebook
Instagram from here: Dott Jeans Instagram
Or by Dott Jeans Form and filling out the form for returns, Once we receive your request, we will work to return the item(s) as quickly as possible.
HOW TO EXCHANGE
You have 14 days from the date your order was shipped to return your Dott Jeans purchase, and your purchase must be in its original condition (with all tags attached and in perfect condition - unused, fragranced, unaltered, with all tags attached).
The request can be made by contacting us on our page:
Facebook from here: Dott Jeans Facebook
The request can be made by contacting us on our page:
Facebook from here: Dott Jeans Facebook
Instagram from here: Dott Jeans Instagram
Or by Dott Jeans Form clicking here and filling out the form to make the
Or by Dott Jeans Form clicking here and filling out the form to make the
exchange, once we receive your order we will send the courier to receive the item within 4 business days, except for Egypt upper 6 business days for dispatch.
Unfortunately, we cannot accept returns on discounted items or gift cards.
Unfortunately, we cannot accept returns on discounted items or gift cards.
Exchanging or returning an item purchased on Dott Jeans is very easy, just fill out the form and wait for the courier within 4 working days except Egypt takes 6 working days
Refund & exchange policy
We have a 14-day return policy, which means you have 14 days after placing the order.
To request a refund of purchases.
To be eligible for a refund, your item must be in the same condition you received it in, unworn or unused, unscented, with tags, barcode, tag, and in its original packaging. You will also need a receipt or proof of purchase.
Items sent to us without first requesting a purchase refund will not be accepted.
To request a refund of purchases.
To be eligible for a refund, your item must be in the same condition you received it in, unworn or unused, unscented, with tags, barcode, tag, and in its original packaging. You will also need a receipt or proof of purchase.
Items sent to us without first requesting a purchase refund will not be accepted.